Changes, cancellations, late arrivals, and refunds

oxford-tour-cancellation-policy

Changes, cancellations, late arrivals, and refunds

oxford-tour-cancellation-policy

剑桥牛津 Cambridge Punting Prices 2026 – Full Price List King’s College Entry tickets 2026 prices

Oxford meeting points and essentials Booking, tickets, pricing, and payments Changes, cancellations, late arrivals, and refunds Oxford walking tour experience Oxford punting tour experience Oxford add ons, museums, day trips, and travel tips

QHow do I contact support on the day of my Oxford tour?

Use the phone number or WhatsApp link shown on your booking confirmation and on our website contact details.

QCan I join an Oxford walking tour halfway through?

It is not recommended, because you will miss key context and it can be hard to locate the group in busy streets.

QCan I leave an Oxford walking tour early?

Yes, you can leave at any time, but partial refunds are not usually possible once the tour has started.

QWhat if someone in my group cannot walk the full route?

Tell us before the tour. Private tours are best for shorter routes and more rest stops.

QCan I change the number of people on my Oxford booking?

Usually, yes, if done in advance. Last minute changes depend on capacity.

QCan I transfer my Oxford tour ticket to someone else?

Often, yes, but tell us in advance so the booking details match the guest attending.

QWhat if my train to Oxford is delayed?

QWhat if there is flooding or unsafe river conditions for Oxford punting?

Safety comes first. If river conditions are unsafe, punting operators may pause departures until conditions improve.

QDoes an Oxford punting tour run in the rain?

It depends on safety and river conditions. Light rain is often fine, but strong wind or severe conditions may change plans.

QDoes an Oxford walking tour run in the rain?

Yes. Oxford is a rainy city, and walking tours are designed to operate in light or moderate rain.

QWhat if bad weather affects my Oxford tour?

Oxford tours usually still run in rain. Dress for the weather, and check messages from us on the day for any severe condition updates.

QCan I switch from a private Oxford walking tour to a shared tour?

Sometimes, yes, depending on shared tour capacity.

QCan I switch from a shared Oxford walking tour to a private tour last minute?

Sometimes, yes, if we have a private guide available. Contact us and we will confirm options.

QIf I am late for an Oxford punting tour, what happens?

Punting slots are time sensitive. If you might be late, message us quickly so we can see if a later slot is possible.

QIf I miss the Oxford walking tour start time, will I get a refund?

Missed starts are typically not refundable, because the tour has already begun and staffing is committed.

QIf I am late for the Oxford walking tour, can I still join?

If you are only slightly late, you may be able to catch up. Contact support immediately so we can guide you to the group.

QDo you offer refunds if I change my mind about the Oxford tour?

Refund eligibility depends on the cancellation window in your specific booking terms.

QWhat is the cancellation policy for Oxford tours?

Cancellation terms can differ by product, so the correct policy is the one shown at checkout and in your booking confirmation.

QCan I reschedule my Oxford punting tour booking?

Often, yes, depending on river availability, daylight, and capacity. Contact us as soon as possible.

QCan I reschedule my Oxford walking tour booking?

Often, yes, if you contact us early enough and there is availability on your new date.

Oxford Changes and Cancellations FAQ | Late and Refunds

康河泛舟集合点：

Granta Moorings Company, 14 Newnham Road, Cambridge CB3 9EX

剑桥漫步游览集合点：

圣玛丽大学教堂（Great St Mary’s Church, The University Church） Senate House Hill，Cambridge，CB2 3PQ

牛津漫步游览集合点：

殉道者纪念碑（Martyrs’ Memorial） 13 Magdalen Street，Oxford，OX1 3AE

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Changes, cancellations, late arrivals, and refunds

Changes, cancellations, late arrivals, and refunds

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